Insurance now available with your orders
Due to increasing volumes on the Australia Post services, we are seeing significant delays in transport time for orders and subsequently have now experienced two parcels not arriving at all.
As a small business, we have prided ourselves on our customer service however we are not responsible or able to control Australia Post's service. What we can do is provide you the option of insurance.
You now have the option to select the flat rate with insurance. Australia Post charges $2.50 per $100 of value. Hence we now have flat rate with insurance for $12.50 for orders valued between $100-$199, $15 for orders valued between $200-$299 etc. Please contact us if you wish to have insurance on Express Post and we will quote according to Australia Post Pricing. We do not add any margin.
We have updated our frequently asked questions and policies in line with the insurance offering.